This circular sets out obligations and policies of Shun Hing Electric Works & Engineering Co., Ltd. (SHEW) under the Personal Data (Privacy) Ordinance (the Ordinance).

Purpose

We hold details of our customers including names, addresses, telephone numbers, fax numbers, email addresses together with other information which may be necessary for product promotions, provision of pre-sales and after-sales as well as related services. The purpose for which data may be used as follows:

• daily operation of our services;
• conducting customer, product and service surveys;
• direct marketing of products and services subject to the requirements of the Ordinance;
• handling of customer complaints and inquiries; and,
• matters directly related thereto.

Transfer of Personal Data

Personal data of customers will be kept confidential but we may provide such information to:

• Subsidiaries and associated companies in the Shun Hing Group; any agent, contractor or third party service provider who provides services to Shun Hing Group in connection with the operation of our business;
• any person who owes a duty of confidentiality to Shun Hing Group.

Access and Correction of Personal Data

All personal data will be stored in our data bank. Under the Ordinance you have the right to check whether SHEW holds personal data on you, to obtain a copy of that data and to correct any inaccurate data. Requests for access to data or correction of data should be made in writing to:

Data Protection Officer
Shun Hing Electric Works & Engineering Co., Ltd.
Room 601, Ocean East Centre, 6/F.,
98 Granville Road, Tsimshatsui East,
Kowloon, Hong Kong

A small fee may be charged towards administrative expenses in complying with access requests.  If you do not wish to receive any promotional materials from SHEW, please write to the Data Protection Officer at the above address.  (If there is any inconsistency or conflict between the English and Chinese versions of this circular, the English version shall prevail.)

Shun Hing Electric Works & Engineering Co., Ltd.